Thank you for shopping with Perfect Cold Resistant Design Inc. We stand behind the quality of our winter apparel. If you are not fully satisfied with your purchase, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused, unwashed, and in original condition
- All tags must be attached
- The item must be returned in the original packaging
Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., incorrect or defective item).
To initiate a return, please contact us at:
📧 [email protected]
Include your order number and reason for return.
Refunds
Once we receive and inspect your returned item, we will notify you of the refund status.
- If approved, your refund will be processed to your original payment method within 5–10 business days
- Shipping fees (if any) are non-refundable
Exchanges
We accept exchanges for a different size or color of the same item, subject to availability. Contact us within 14 days of receipt to request an exchange.
Non-Returnable Items
We do not accept returns on:
- Final sale or clearance items
- Items showing signs of wear, damage, or modification
- Custom or made-to-order products
Damaged or Incorrect Items
If you received a damaged, defective, or wrong item, please contact us within 3 days of delivery. We will arrange a free replacement or refund.
Return Address
Returns must be shipped to:
Perfect Cold Resistant Design Inc
3974 50th Ave S
Fargo, ND 58104
United States
Questions?
If you have any questions about your order, returns, or refunds, please contact:
[email protected]
270-803-4312
